Unemployment Insurance - Frequently Asked Questions


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	Frequently Asked Questions (FAQs) Printer Friendly Version You may access our FAQs using the following methods: Review questions and answers: Select the appropriate topic. Click on the question to view the answer. Appeals How do I file an appeal? I live in another state, but worked in California and have a California UI claim. I received a notice that I am not eligible for benefits. If I file an appeal do I have to come to California to attend a hearing? I received a Notice of Determination and/or Ruling, DE 1080CT and I am not eligible for benefits. What do I do now? Why am I not eligible for benefits? You took money out of my check while I was working. Claim Filing How do I file a claim? We are going to lay off several people. What can EDD do to assist? What is the best way to get answers to my questions about a claim? How are fraudulent claims prevented? What are my responsibilities as an employer under the Worker Adjustment Retraining Notification (WARN) Act? How do my employees file their partial claims? Who can apply for UI benefits? How can an individual qualify for UI benefits? How are UI benefits calculated? How much do claimants receive? How long do UI benefits last? When should an individual apply for UI benefits? What do I need to file a claim? When do UI benefits start? What are the eligibility requirements? What if I am sick or injured, and cannot work? Why did I receive a Notice of Unemployment Insurance Claim Filed, DE 1101CLMT in the mail? What am I supposed to do with it? How can I get a copy of my UI records? Why can't I get through to a 'live person?" How do I end my claim? How do I check on my claim status? I filed a claim using one of your on-line applications, it's been 10 days and I haven't received any information. What should I do? How do I file my claim when my on-line e-Apply4UI application was rejected? How do I find out why I was denied benefits? I paid into the UI system. How do I change information on a claim I filed electronically? How do I find out the status of my claim? How do I file a claim on-line if I was in the military, worked for the federal government, worked outside of California, applied for UI in another state, or was issued a form by my employer or union? Your on-line application tells me to file by calling EDD; I would rather file on-line. I already responded to a Department notice about one of my employees. Why did I get a Request for Additional Information, DE 1326ER? Why did I receive a Request for Identity Verification, DE 1326C? Why did I receive a Request for Information, DE 1326E, I have never filed a UI Claim? Claim Filing: Out of State, Military and Federal Claims Do federal civilian employees and ex-military personnel qualify for UI benefits? Does work in another state, for the military, or federal government qualify? Claim Filing: School Employee Claims I am not eligible for benefits because I have an offer to return to work in school employment when the recess period ends. Is a school employee ever eligible during a recess period? I am not eligible for benefits because I have an offer from a school employer to return to work in school employment when the recess period ends. If my school employer notifies me during the recess period that I no longer have a job when the next term begins, am I eligible to receive benefits during the remainder of the recess period? At the end of the school term, my school employer gave me a return to work date for the next school year. Before the term began, I was laid off because my position was eliminated. Am I eligible for retroactive benefits? If a school employer offers a substitute teacher work in the next school year or term as a substitute teacher but does not give a definite date to return to work, is the substitute teacher eligible for benefits during the recess period? My last day of work before I filed a claim for benefits was at my part-time job for a non-school employer. In addition to the part-time job, I work for a school employer. A school employer has offered me work when the recess period ends. Am I eligible for benefits during the recess period? Contacting EDD An EDD interviewer called me. How do I call the interviewer back? How can I comment on the interview, or about the interviewer who called me? What is the best way to get answers to my questions about claims? How do I report a change of address on my unemployment insurance claim? I had an appointment to discuss my eligibility for benefits, and nobody called. What should I do? Where do I send the payment on my overpayment? Why can't I get through to a 'live person?" Eligibility I was fired from my job. Will I be eligible? Why didn't I hear from EDD after I sent my response? An EDD interviewer called me. How do I call the interviewer back? I just quit my job. Will I be eligible? How can I comment on the interview, or about the interviewer who called me? What should I do if my former employee has turned down job opportunities? What should I do if I got a Notice of Determination and/or Ruling, and I want to discuss it? What do I need to do to see the documents you used when you made your decision, and the basis for your decision? How does vacation pay and holiday pay pay affect my eligibility to receive unemployment insurance benefits? Will a short-term employee be eligible for UI benefits? I got this Notice of Modification, DE 1080M. What does it mean? What should I do if my response to one of EDD's forms is late? Can individuals who are not U.S. citizens collect UI benefits? What are the eligibility requirements? What if I am sick or injured, and cannot work? Can I attend school or training and receive UI benefits? What is a ruling? What is a determination? How can I get a copy of my UI records? I just received a Notice of Overpayment, DE 1444. Can someone explain it to me? Where do I send the payment on my overpayment? I received a Notice of Determination and/or Ruling, DE 1080CT and I am not eligible for benefits. What do I do now? Why am I not eligible for benefits? You took money out of my check while I was working. I had an appointment to discuss my eligibility for benefits, and nobody called. What should I do? Why did I receive a Request for Identity Verification, DE 1326C? Form 1099G, Report of Taxable Unemployment Compensation Payments - English Version I received a Form 1099G, what is it for? When will I receive my Form 1099G? I've never received my Form 1099G. How do I request one? Can I get the 1099G information on the Internet? How do I request a Form 1099G for prior years? Why didn't I receive a Form 1099G? I have a new address. How can I have a copy of Form 1099G sent to my new address? I don't agree with the amount listed on my Form 1099G. May I send my inquiry regarding my 1099G by FAX? How do I report this unemployment information on my income taxes? Why are my Disability Insurance (DI) benefits included as taxable compensation? Why are my Paid Family Leave (PFL) benefits included as taxable compensation? Why is my overpayment, which I repaid, not reported on my Form 1099G? What can I do if I can't call during normal business hours? (7:00 a.m. - 5:00 p.m., M-F, PST) Formulario 1099G, Reporte sobre los Pagos, Sujetos a Impuestos, de Compensaci�n de Desempleo, del Estado de California - En Espa�ol �Recib� un Formulario 1099G, �para qu� es �ste? �Cu�ndo recibir� mi Formulario 1099G? Nunca he recibido mi Formulario 1099G. �C�mo solicito uno? �Puedo obtener la informaci�n del formulario 1099G en Internet? a> �C�mo solicito un Formulario 1099G, para a�os anteriores? �Por qu� no recib� un Formulario 1099G? Tengo una nueva direcci�n. �C�mo puedo hacer que se me env�e una copia del Formulario 1099G, a mi nueva direcci�n? �Puedo enviar por FAX mi pregunta con respecto a mi Formulario 1099G? �Puedo enviar por FAX, mi pregunta con respecto a mi Formulario 1099G? �C�mo reporto esta informaci�n del desempleo en mis impuestos sobre los ingresos? �Por qu� se incluyen mis beneficios del Seguro de Incapacidad (DI), como compensaci�n sujeta a impuestos? �Por qu� se incluyen mis beneficios del programa de Permiso Familiar Pagado (PFL), como compensaci�n sujeta a impuestos? �Por qu� mi pago indebido de beneficios, que ya pagu�, no se reporta en mi Formulario 1099G? �Qu� puedo hacer, si no puedo llamar durante horas h�biles normales? (De lunes a viernes, de las 7:00 a.m. a las 5:00 p.m., hora del Pac�fico) Fraud I have information about someone who is collecting unemployment insurance benefits and working for cash on the side. Who do I contact to report the fraud? How are fraudulent claims prevented? What should I do if my former employee has turned down job opportunities? What is the purpose of the PIN? What information is used to create a PIN? I already responded to a Department notice about one of my employees. Why did I get a Request for Additional Information, DE 1326ER? Why am I receiving duplicate Request for Additional Information, DE 1326ER forms? Why is my State income tax refund check being taken by EDD to repay an overpayment? What is EDD doing to prevent social security numbers that have been used fraudulently from being used fraudulently again? Will my reserve account be charged for fraudulent UI claims? Why did I receive a Request for Identity Verification, DE 1326C? Why did I receive a Request for Information, DE 1326E, I have never filed a UI Claim? Notice of Determination and/or Ruling, DE 1080CT What should I do if I got a Notice of Determination and/or Ruling, DE 1080CT and I want to discuss it? What should I do if my response to one of EDD's forms is late? What is a ruling? What is a determination? Notice of Wages used for UI Claim, DE 1545 Who do I call when I get a Notice of Unemployment Insurance Claim Filed, DE 1101CZ, or Notice of Wages Used for Unemployment Insurance Claim, DE 1545 and I want to talk to someone before I fill it out? Why did I receive this Notice of Wages Used for Unemployment Insurance Claim, DE 1545 when the person left me to take another job? If I already sent an answer to you after I got a Notice of Unemployment Insurance Claim Filed, DE 1101CZ, why did I receive this Notice of Wages Used for Unemployment Insurance Claim, DE 1545? What should I do if my response to one of EDD's forms is late? Partial Claims What is a partial claim? How do I get partial claim forms? How do my employees file their partial claims? Payments When can UI benefits be paid? How are payments made? Are claimants required to pay taxes on UI benefits? How does severance pay affect my eligibility to receive unemployment insurance benefits? How does in-lieu-of-notice pay affect my eligibility to receive unemployment insurance benefits? How does vacation pay and holiday pay pay affect my eligibility to receive unemployment insurance benefits? How can I get a copy of my UI records? How do I report a change of address on my UI claim? Where is my UI check? Can I leave my Continued Claim Form, DE 4581 at any EDD site? I lost my Continued Claim Form, DE 4581. What should I do? I just received a Notice of Overpayment, DE 1444. Can someone explain it to me? What are residual payments? What are holding fees? How do I report residual payments or holding fees to EDD? When do I report residual payments or holding fees to the Department? Why is my State income tax refund check being taken by EDD to repay an overpayment? Personal Identification Number (PIN) What is a PIN? What is the purpose of the PIN? How do I get a PIN? What information is used to create a PIN? What happens if I forget my PIN or I want to change my PIN? Can non-English speaking claimants create a PIN? Is my PIN confidential? Do I need a PIN? Using the Automated Telephone System Why can't I get through on the telephone? How do I find out whether my unemployment check has been paid? I hate automated telephone systems. Can't I speak to a live person? Don't I have to file a claim first thing Monday morning? Do I have to file my claim by telephone? Why can�t I just press 0 to talk to a person? When I tried, your system disconnected me. What happened? If I don�t have any buttons on my phone, can I still use the telephone system? What information should I have in front of me before I call? Does EDD provide services in other languages besides English and Spanish? Work Sharing Claims What is Work Sharing? How do I get Work Sharing claim forms? Contact your local California Employment Development Department office. EDD HomePage \| Top of Page \| Contact Us The Employment Development Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

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