Frequently Asked Questions

What is the EDD Job Service?

The EDD Job Service is California’s component of the federal/state public employment service system. Connecting job seekers with employers – that’s our job!

The Job Service is a partner with other employment and training organizations in the One-Stop Career Center system created by the Workforce Investment Act of 1998.

Who can use the Job Service?

Any person who is a legal resident and authorized to work in the United States may apply for EDD's employment services. California law requires all Job Service applicants, whether or not they are U.S. citizens or nationals, temporary or resident aliens, residing in or outside of California, to provide documentary proof prior to receiving services. Click here for more information.

What services are available?

For most job seekers, the self-service job search using CalJOBS^SM will meet their employment needs. Job seekers who are not familiar with computers can get assistance from the customer service staff in EDD Job Service locations.

What if I need more assistance to find a job?

For job seekers whose career or occupational situation requires more than the self-service job search, EDD Job Service has several no-fee employment assistance programs to help overcome barriers to finding a suitable job – see the list below.

Forgotten your password?

Recovering your CalJOBS^SM password is no problem. Just call our CalJOBS^SM Customer Support Service Desk toll free at (800) 758-0398 between 8am and 5pm, Monday through Friday. A representative will have you back on CalJOBS^SM right away.

Job Service Employment Assistance Programs and Services

Click on the name of the employment assistance program for information and locations.

• American Indian Employment Program
• Deaf and Hard of Hearing Program
• Experience Unlimited
• Intensive Services Program
• Job Search Workshops
• Jobs for All
• Migrant and Seasonal Farmworkers and Food Processing Workers
• One-Stop Career Centers
• Road to Self-Sufficiency Workshops
• Veterans Services Program
• Youth Employment Opportunity Program (YEOP)

American Indian Employment Program

The EDD and the Candelaria American Indian Council, a non-profit social service agency, jointly administer the American Indian Employment Program.

The American Indian Employment Program enhances employment opportunities for Native American Indians by providing intensive employment-related services and job retention assistance. The goal of the program is to help participants achieve economic independence through long term employment, education, and job training.

American Indian Employment Program services are available at the following EDD Job Service locations:

Click here for the street addresses and phone numbers of these and other EDD Job Service locations.

Click here to return to the list of programs.

This program provides services to individuals who are Deaf or hard of hearing. Services include interpreters, job placement, and follow-up. The primary purpose of this program is to assist job-ready individuals who are Deaf or hard of hearing to find, obtain, and retain unsubsidized employment. The program also ensures that interpreter services are provided to individuals who are Deaf or hard of hearing to assist them in claiming unemployment insurance benefits and receiving other EDD services.

Services to individuals who are Deaf or hard of hearing are available at the following EDD Job Service locations:

Click here for the street addresses and phone numbers of these and other EDD Job Service locations.

Click here to return to the list of programs.

The Intensive Services Program provides one-on-one job search services to job seekers who need intensive coordinated employment services. Program clients include clients referred by other agencies, public assistance recipients (CalWORKS, General Assistance, or Food Stamps), disabled persons, dislocated workers, non-English speaking persons, high school drop-outs, older workers, migrant and seasonal farm workers, foster youths, ex-offenders, and persons who are economically disadvantaged.

The Intensive Services Program is available in the following EDD Job Service locations:

Click here for the street addresses and phone numbers of these and other EDD Job Service locations.

Click here to return to the list of programs.

A Job Search Workshop is one or a series of job search training sessions for individuals from various occupational backgrounds. An EDD employee with expertise in job seeking techniques leads the group through practical exercises on topics such as marketing their skills through an application and resume, locating and developing job openings, effective interviewing techniques, and tips for retaining a job. The workshop setting also provides an opportunity for the participants to share techniques they have found effective in looking for a job.

Contact your nearest EDD Job Service location for more information. Click here for the phone numbers and street addresses.

Click here to return to the list of programs.

The Jobs for All (JFA) program enhances employment opportunities for Californians with disabilities by providing coordinated, one-on-one employment-related services and job retention assistance. The goal of the program is to help participants achieve economic independence through long-term employment. The Employment Development Department (EDD) and the Department of Rehabilitation (DoR) have jointly developed and closely cooperate in the implementation of this program, which recognizes that California’s citizens with disabilities experience some of the highest unemployment rates in the State.

The JFA is a complete, intensive program which combines a full range of services to individuals who have challenges acquiring and maintaining employment. The role of the JFA specialist in each office is to help individuals with disabilities identify employment opportunities, enhance accessibility, receive supportive services in the community, and provide on-going support before and after a job placement.

The majority of clients are referred to the program through DoR referrals. Many clients also contact EDD’s JFA specialists through the One-Stop Career Center partners, community-based organizations, or by walk-in. Services provided to JFA participants may include:

• Registration in CalJOBS^SM – EDD’s on-line job and résumé bank
• Assessment of employment needs
• Intensive individual services to remove barriers to employment
• Job development
• Referral to education and training opportunities
• Job search workshops
• Referral to supportive services
• Accommodations such as interpreters for individuals who are deaf or hard of hearing
• Follow-up services

The Jobs for All program is available in these EDD Job Service locations:

• Bakersfield
• Inglewood
• Los Angeles-Crenshaw
• Los Angeles-South/Compton Job Service
• Pacoima/Northeast San Fernando Valley
• Santa Barbara

Click here for the street addresses and phone numbers of these and other EDD Job Service locations.

Click here to return to the list of programs.

The EDD Job Service provides migrant and seasonal farmworkers and food processing workers with employment services equivalent to those provided to people who are not farmworkers.

All EDD Job Service locations are staffed to provide assistance to job seekers, including farmworkers and food processing workers, who are unfamiliar with the automated job listings systems, or who have language barriers that might lessen the effectiveness of their job search. Selected EDD Job Service locations in agricultural areas conduct outreach to farmworkers to ensure that the job opportunities in the occupations they prefer are made available to them.

Job Service also works closely with the agricultural industry in California to help balance the supply of labor in areas with shortages.

Contact your nearest EDD Job Service location for more information about the services available to migrant and seasonal farmworkers and food processing workers. Click here for the phone numbers and street addresses.

Click here to return to the list of programs.

The Workforce Development Act of 1998 (WIA) created a new organizational structure for publicly funded employment and training programs. Many EDD Job Service offices are located in the One-Stop Career Centers created by WIA. The EDD information and employment services are provided in coordination with other agencies, to ensure that job seekers and employers get enhanced assistance without having to travel from one location to another.

More information about One-Stop Career Centers and a list of locations are available from the California One-Stop Web site.

Click here to return to the list of programs.

The "Road to Self-Sufficiency" workshops are designed to help individuals receiving public assistance to develop the life-time job search techniques necessary to seek, obtain, and retain suitable employment. The curriculum is designed to meet the needs of those who are recently unemployed, long-term unemployed, or never employed. The workshop facilitator will teach participants how to perform an employment self-appraisal, set personal goals, complete a master application, prepare a resume with cover letter, and plan a job search. Participants also learn how to prepare for a job interview, practice for a job interview, put the job search plan into action, deal with a job offer, and how to retain a job once hired.

These workshops may be held in a variety of locations. Contact your local public assistance office for information on whether they are sponsoring an EDD Road to Self-Sufficiency Workshop in your area.

Click here to return to the list of programs.

All EDD Job Service offices have specially-trained staff to ensure veterans of the U.S. Armed Forces receive maximum employment and training opportunities. Services can include counseling, labor market information, job referrals, job search workshops, and job development with potential employers.

To make an appointment with a Veterans Employment Representative or a Disabled Veterans Outreach Specialist, contact your local EDD Job Service office. Click here for the phone numbers and street addresses.

Click here to return to the list of programs.

This program, which began in 1989, provides special services to youth, ages 15 to 21, to assist them in achieving their educational and vocational goals. Services include peer advising, referrals to supportive services, workshops, job referrals and placement assistance, and referrals to training and community outreach efforts. The EDD Mentors and YEOP Specialists provide the employment services. Eligibility is based on attendance at school. If a youth is thinking of dropping out of school (high school, continuation school, college, university, vocational training), or has already dropped out, they are eligible to enroll. The YEOP Mentors and Specialists assist by removing barriers to enable the youth to remain in or return to school.

The Youth Employment Opportunity Program is available in these EDD Job Service locations:

Click here for the street addresses and phone numbers of these and other EDD Job Service locations.

Click here to return to the list of programs.