Welcome to the Employment Development Department

Integrated Service Delivery Model - California Workforce System
Frequently Asked Questions - Job Training Automation System Access

Our EDD staff is having problems entering WIA customer information into JTA. Even though they have access to JTA, per the State's Help Desk, EDD's JTA Screen/Information is linked to Wagner Peyser and not WIA.  (7/28/2008)

In some of your areas, additional JTA log-on Identifications (ID) were established for Wagner-Peyser staff operating in the One-Stops. By force of habit, these new user IDs were associated with the traditional Wagner-Peyser JTA database (JBS). All Wagner-Peyser staff operating in Learning Labs must have a user ID that is associated with the Local Area database. If staffs are entering customers in different databases the customers cannot be shared - the functional teams cannot enter data on the same customers. For the purpose of reporting, all customers must be attributable to the Local Area.

If JTA user IDs have been incorrectly assigned in your Local Area, please ask the Local Area Management Information System (MIS) Administrator to coordinate with the JTA Customer Support Help Desk to re-establish the affected user IDs with the correct database.

Workforce Investment Area (WIA) staff did not have JTA system access which eliminates their ability to enter necessary common customer information in JTA. This resulted in staff entering their service activity in the Program Activity Support System (PASS). Will these services be lost?  (7/28/2008)

Please coordinate, through your local MIS Administrator, with the JTA Customer Support Help Desk to obtain the needed JTA access and user IDs. The data previously entered into the PASS system will be lost to the WIA program. Those customers and activities will be reported under Wagner-Peyser.

Staffs with new JTA Logon IDs are having difficulty logging into the system. The staff are logging into the system, getting timed-out, and having difficulty getting back into the JTA system.  (7/28/2008)

There has been a lack of clarity about the procedure staff must follow the first time they log into the JTA system. This seems to be linked to the requirement at initial logon to reset the password, immediately logout, and re-enter the system using the new password. The JTA Help Desk has prepared a “How to Logon to JTA the First Time” guide. A copy of the guide has been sent to the Learning Lab Local Area MIS Administrators. To obtain a copy of this guide, please contact your Local Area MIS Administrator or the JTA Customer Support Help Desk.

Staff is getting timed-out of JTA.  (7/28/2008)

We have researched the time-out concern and have not been able to attribute that to the JTA server. The JTA System has a 90 minute time-out default and this may be adjusted by the MIS Administrator at the local level. More typically, time out issues are connected to an individual PC setting or, in the case of the EDD owned machines, built into the EDD image. A review of the process shows that, if the PC times-out while working in a JTA screen, the JTA screen remains available and accessible when the PC is reactivated. The data should not be lost.

There are too many required fields on the WIA Application. We thought there would be less.  (7/28/2008)

The Workforce Services Division and our EDD Information Technology Branch are currently working to make additional improvements to the Job Training Automation (JTA) Application Form. First, we will do a release the weekend of August 2, 2008, to make some additional fields optional on the current WIA Application. Second, we will release a new JTA screen with an Application “short form” (for use for adults (including Dislocated Workers and Trade Adjustment Assistance) before the end of August. This “short form” eliminates all the optional fields from the JTA Application Screen. A prototype of this new “short form” will be available before the end of this week. When the new “short form” is released both the current Application and the “short form” will be available through JTA. It is a local-option which Application to use for adults.

On the current JTA WIA Application, of the 98 fields, 53 require completion at this time. Of those 53 fields, five apply only to Dislocated Workers. Forty-two of the required fields may be linked directly to the data elements specified in Attachments 1 and 2 to Learning Lab Draft Directive-10. The remaining 11 may be converted to optional fields. We are currently reviewing those fields in preparation for the August 2, 2008 release discussed above. The optional data fields on the Application may be skipped by JTA users and may be “empty fields” in the load program for Local Areas operating in a locally-owned case management system and uploading customer records to JTA.

There are a few fields that may be problematic if you are not doing a comprehensive assessment on the customer. The table below provides acceptable defaults for these fields. These defaults have always been available for local use. We extracted this information from the currently published JTA WIA Application Load Layout available in the MIS Users Guide.

DEFAULT OPTIONS FOR ADDITIONAL REQUIRED FIELDS
Data Field # Field Name Field Description Recommendation
45 Basic_skill_defcnt 1 = Yes
2 = No
9 = Not Applicable		 If basic skills status is not known auto-code to 9
73 Read_grade_lvl Must be format 99.9
Decimal(3.1))
00.0 to 13.0 Grade Level
88.0 Refused testing, could not be tested or testing was not needed
89.0 = Four-year degree or above 		If you do not intend to test then just auto-code to 88.0
77 Math_grade_lvl Must be format 99.9
(Decimal(3.1))
01.0 to 13.0 Grade Level
88.0 Refused testing, could not be tested or testing was not needed
89.0 = Four-year degree or above 		If you do not intend to test then just auto-code to 88.0
82 Wks_unemp_last_26 Optional if Labor Force status is left blank Leave field 81 (wia_labor) blank and thus field 82 is not required. Labor Force Status must be reported in Field 07 on the WIA Registration/Enrollment Form